Thank you for shopping at l2crypt.com. Please read this policy carefully. This is the Cancellation, Refund and Terms of Usage Policy of l2crypt.com. Digital Services and Products (*)
Registration/Profile Building
The usage of racist, abusive, terrorism-friendly usernames, profile pictures (avatars) and comments/reviews will result in user’s permanently ban from l2crypt.com
Purchase of products such as encrypt 1 client file product
When ordering a product which contain limited amount of files or file types to be uploaded by the client or such us only 1 client file or only inteface files, the client must upload only the specific files mentioned in the product’s description. If client uploads more files than the product’s description, only 1 file will be completed and the other file uploaded will be ignored. If client uploads wrong file type, for example interface files for non interface product, the order will be cancelled and fully refunded.
Encryption/Decryption Services Guarantee
Encryption can be never guaranteed in any kind of files worldwide, therefore we are not selling 100% guaranteed services and we do not provide partial or full refunds if the downloaded products can be cracked or manipulated by a third party. Clients who provide information about such cases, in order to help us find the way that downloaded products cracked, will be awarded with discount vouchers or free limited orders.
Decryption is 95% guaranteed, according to our tests against almost all encryption methods around, however if the file uploaded by a client can not be decrypted, we will issue a full refund and cancel the Processing order.
File Upload during checkout
When ordering specific services such as l2 encryption or l2 decryption services or products, client might be required to upload some files. If the uploaded files contain any kind of malicious software or are infected with malware, the client will be banned permanently from l2crypt.com and the uploaded files will be reported to antivirus services such as virustotal.com.
Payment Methods
We accept only the available payment methods during the checkout (at checkout form page). These payment methods might be updated or changed at any time from l2crypt.com staff. We do not accept any other payment method besides the ones that are available in checkout page in private.
Refund Policy
We do not issue refunds for digital services or digital produces once the order is completed and the project was moved into the planning phase. A refund is not possible for work already completed.
No partial reimbursements for projects in the middle of the way through their milestone phases.
We issue full refund if the order can not be completed and while it is still in Processing status.
Download issues due to server or technical problems
If for some technical reason a completed status order can not be downloaded or unzipped from client’s side, we accept claims in our e-mail: [email protected] including screenshots of the specific issue.
All completed orders download links have no expiration date, which means they can be re-downloaded unlimited times.
L2Crypt reserves the right to change payment terms if necessary at any phase of the project.
Who We Are
L2Crypt is a services and selling products platform, which provides our members the opportunity to make their lineage 2 client better.
How This Policy Applies
This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. If you see a capitalized word, it’s defined in our Terms of Use. We use cookies and similar technologies, as described in our Cookie Policy.
By using the Services offered by L2Crypt, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy and our Cookie Policy.
What We Collect and Receive
In order for you to create an account on L2Crypt and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:
Information you provide by completing forms on L2Crypt — your username, email , country of residence, login, and password details. We may ask for this information if you register as a user of the Services, subscribe to our newsletters, upload or submit content through L2Crypt, or if you contact us;
Details of any requests or transactions you make through the Services. L2Crypt partners with other companies (such as PayPal) for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies. L2Crypt doesn’t store your payment information apart from your PayPal email address for security purposes;
Information about your activity on and interaction with L2Crypt, including use of our mobile apps (such as your IP address, the type of device or browser you use, and your actions on the Site);
Information about the ways people visit and interact with our Site, in the form of traffic analytics. You can opt out of being included in Google Analytics here. For more information about our use of data analytics to protect and improve our Services, see our Cookie Policy;
Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);
Information that you submit on or to L2Crypt in the form of topics, posts, comments, contributions to discussions, or messages to other users; The email address associated with your Facebook account, if you choose to sign up using your Facebook credentials. L2Crypt will also request permission to access your name, profile picture, and friend list (these permissions are governed by Facebook’s privacy policies and can be managed through your Facebook privacy settings). We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.
You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. You may review, change or remove your information through your account settings.
What We NEVER Collect and Receive
L2Crypt will never ask for your real name, surname,(we use username instead) , home address (country is requested only) , phone number , personal ID, driver license or any other kind of personal information. If any of these kind of information is shared anywhere in community by 3rd party members, must be reported and deleted immediately by our staffers team. Contact at [email protected] or send a support request.
How We Use This Information
We use the information we collect for the following purposes:
To keep your account secure and protect our Services (including to verify the identities of creators and prevent fraud and abuse);
To enable us to provide you with our Services, and to improve and promote our Services;
To create and administer your account, contact you, and customize your experience on L2Crypt;
To track and analyze use of the Services so that we can improve how L2Crypt is performing and provide users with the best experience possible.
European Union Users
Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:
Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.
For example, we use username, email, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so.
We analyze how users interact with our Site so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our users.
How This Information Is Shared
Information that’s shared publicly
When you create an account, we create a basic profile page for you on L2Crypt. By default, your email is private. Your username appears with the topics you make and posts you send on L2Crypt and, if your profile has enabled to view visitors, people can click your username to view visitors history also.
Other members will be able to see the following things:
The account username you select, and the comments or reviews you’ve posted on our products;
Any information you choose to add to your profile (like a picture,gender, bio,signature or your country);
Profile feedback;
You can modify or delete certain information associated with your account from your account settings, and you can change your privacy settings if you want to make your profile private or adjust the default settings.
Information that isn’t shared publicly
The following data will not be publicly displayed or revealed to other users:
Any payment information you provide;
Your password details;
Your IP address;
Your email;
Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).
Information that’s shared to protect L2Crypt and comply with the law
We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect L2Crypt legal rights, property, or the safety of L2Crypt, its staffers, users, or others.
Links to other websites and services
Our Site may include links to other websites or services whose privacy practices may differ from L2Crypt. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.
Retention
We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect L2Crypt legal rights.
We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
Your Rights
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. While these rights are not applicable globally, all L2Crypt users can manage their personal information, as further described below, in their account settings.
To modify or delete the personal information you’ve provided to us, please log in and update your profile. You may also request to delete your account by sending an email to [email protected] We may retain certain information as required by law or as necessary for our legitimate business purposes. Deleted account’s topics/posts may retain anonymously by author “deleted account”.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Cookies
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
Third Parties
Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Privacy Policy
Spam Defense
The IPS Spam Defense Service passes the email address and IP address of the registering member to the service to determine the likelihood a registering account is a spam source.
Privacy Policy
reCAPTCHA V2 / V3
This site uses a CAPTCHA to ensure humans are performing certain actions. The CAPTCHA provider may set a session cookie and get information about your internet browser and device accessing this website.
Privacy Policy
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